Privacy Notice

How Oakbridge collects, uses and protects personal information when providing educational guardianship services in England and Wales.

Who we are

This notice is issued by Oakbridge Guardians Ltd (“Oakbridge”, “we”, “us”). We are the controller for personal data used to deliver educational guardianship, welfare monitoring, accommodation support and related services.

Contact for privacy requests: privacy@oakbridgeguardians.com.

What information we collect

Why we use personal information

Lawful bases

We rely primarily on contract, legal obligation and legitimate interests. Where we process special-category information (for example health or safeguarding data), we do so because it is necessary for safeguarding children and young people, or with explicit consent where that is the appropriate lawful route.

Who we share information with

We share information only where necessary, for example with schools, host families, approved transport providers, emergency services, insurers, professional advisers and local authorities. We do not sell personal information.

International transfers

Some parents, agents or systems may be outside the UK. Where transfers occur, we use appropriate safeguards required by UK data protection law.

How long we keep information

We keep information only for as long as needed for the purpose collected, including safeguarding, insurance, complaint and legal retention periods. Details are set out in our Data Retention Policy (C003).

Your rights

Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to processing, and to data portability. You may also complain to the Information Commissioner’s Office (ICO).

Children and safeguarding

Safeguarding overrides confidentiality where a child may be at risk. We will share information with the right agencies when needed to protect a student.

Cookies

See our Cookie Notice for information about cookies and similar technologies used on this website.