Policies

Our policies ensure Oakbridge operates safely, transparently and professionally while supporting students, parents, schools and Host Families.

Our Policies

Oakbridge is committed to operating in a safe, transparent and professional manner.

Our policies help ensure that students, parents, schools, Host Families and staff understand our standards, expectations and responsibilities.

The policies listed below are publicly available and provide an overview of key areas relating to safeguarding, student welfare, privacy and service delivery.

Key Policies

Safeguarding & Child Protection Policy

The welfare and safety of students is our highest priority.

This policy outlines how Oakbridge:

  • Safeguards and promotes student welfare.
  • Responds to safeguarding concerns.
  • Reports and manages child protection concerns.
  • Works with schools, parents and relevant agencies.
  • Meets its safeguarding responsibilities.
Request Safeguarding & Child Protection Policy

Complaints Policy

Oakbridge welcomes feedback and is committed to resolving concerns fairly and professionally.

This policy explains:

  • How to raise a concern.
  • How to make a formal complaint.
  • How complaints are investigated.
  • Timescales for responses.
  • Escalation options where appropriate.
Request Complaints Policy

Privacy Notice

Oakbridge collects and processes personal information to provide educational guardianship services.

This notice explains:

  • What information we collect.
  • Why we collect it.
  • How information is stored and protected.
  • How information may be shared.
  • Individual rights relating to personal information.
View Privacy Notice

Equality, Diversity & Inclusion Policy

Oakbridge is committed to creating an environment where every student, parent, Host Family and stakeholder is treated fairly, respectfully and without discrimination.

This policy explains our commitment to:

  • Equality of opportunity.
  • Respect for diversity.
  • Inclusion and accessibility.
  • Fair treatment and decision making.
  • Promoting a positive and welcoming environment.
Request Equality, Diversity & Inclusion Policy

Additional Policies

Oakbridge maintains a comprehensive suite of policies covering areas including:

Additional policies are available on request.

Policy Reviews

All Oakbridge policies are reviewed regularly to ensure they remain accurate, effective and compliant with applicable legal, safeguarding and operational requirements.

Policies may also be updated sooner where necessary due to:

Questions?

If you would like a copy of a policy, require clarification regarding any aspect of our procedures or wish to discuss a policy-related matter, please contact Oakbridge.

We are committed to openness, transparency and continuous improvement in all areas of our work.

Contact Oakbridge